The Shift Assembly Meeting is a structured communication forum conducted at the beginning of every shift. It bridges outgoing and incoming teams, ensuring smooth transitions, enhanced collaboration, and operational ownership. By sharing updates, reviewing performance, and planning tasks, SAM keeps teams informed, engaged, and aligned with organizational objectives.
Share key happenings, performance metrics, and business updates.
Provide essential safety and operational information to the incoming team.
Actively involve team members in discussions.
Instill ownership in delivering team targets.
Include all critical aspects of team performance.
Set aggressive but realistic goals to motivate teams
Use quantifiable and actionable metrics
20 minutes
SAM Room
Outgoing Shift Leader, Incoming Shift Leader, and Team Members
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Start of every shift (6:00 AM, 2:00 PM, 10:00 PM)
Ensures all members are informed and aligned with goals.
Facilitates effective information sharing and coordination.
Fosters a culture of responsibility and transparency.
Reduces inefficiencies through structured discussions and planning.
Share safety incidents, near misses, and accidents. Highlight new methods or processes for workplace safety.
Read and explain a page from the safety manual to reinforce safe practices.
Discuss breakdowns, power failures, absenteeism, and significant events.
Review and share relevant technical updates
Discuss feedback and corrective action plans.
Outline the tasks, resource allocation, and targets for the upcoming shift.
Share motivational thoughts or news headlines to inspire the team
All discussions during SAM are recorded in a structured SAM log sheet to maintain consistency and accountability. The log sheet captures
The log sheet promotes transparency, supports continuous improvement, and provides a reliable record of operational insights.
Key incidents, near misses, and learnings.
Insights into quality parameters and deviations
Operational plans, task allocations, and progress
Key takeaways or new ideas from the meeting
Improvement initiatives and engagement metrics.
Standing meeting lasting 15-20 minutes.
Punctuality and agenda adherence are critical
Participants come prepared with data for discussion
Major updates are recorded in the SAM log sheet
Communication should be crisp and clear.
Issues are discussed for future resolution but not grievances
Conducted by the Team Captain or Planning & Delivery STAR Cap in their absence
Ensures all members are informed and aligned with goals.
Facilitates effective information sharing and coordination
Fosters a culture of responsibility and transparency
Reduces inefficiencies through structured discussions and planning.
The HPT organizational structure is more than a model—it’s a philosophy redefining collaboration and performance. By empowering individuals, integrating value chain functions, and embedding QCDSMA principles, organizations achieve unparalleled operational excellence and sustainable success.
Transforming Businesses, Empowering Teams, Driving Excellence.
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